Seeking Help
When to reach out for support
Recognising that gambling has become a problem is an important first step. The sooner
a concern is addressed, the less damage it typically causes to finances, relationships
and mental health. There is no minimum level of harm required before asking for help.
If you are in Malaysia and gambling is causing financial difficulty or distress, speaking
with a professional — whether privately, through a support line or through a community
resource — is a practical step that does not require a formal diagnosis. You can also
ask a trusted family member or friend in Kuala Lumpur, Penang, Johor Bahru or elsewhere
to support you through a cooling-off period or exclusion request.
Contacting 6tdms support to request an account restriction is a separate, parallel action
you can take at any time. Both steps — personal support and account controls — can work
together to reduce access and provide space to recover perspective.
The resources listed here are presented for informational purposes only. 6tdms does not
operate or officially partner with any of these organisations.
Talian Kasih 15999
A Malaysian welfare and social services helpline. While it covers a broad range of
personal and social issues, it may help connect Malaysian users in distress with
appropriate local support channels.
Malaysia — general welfare
GamCare
An international organisation providing information and practical guidance on problem
gambling, including self-help tools and support resources. Mentioned here as a
text-only reference for Malaysian users seeking independent guidance.
International — problem gambling
6tdms Support
Contact 6tdms directly at [email protected] to request a deposit limit, cooling-off
period, self-exclusion or account closure. Support is available 24 hours daily.
Email is displayed as plain text and is not a clickable link.
Available 24 hours daily
Speak to someone you trust
A trusted partner, parent, sibling or close friend can provide practical support,
help monitor account activity and encourage the use of available protection tools
during a difficult period.
Personal network