6tdms Privacy Policy for Malaysian Users

Introduction and scope

This 6tdms Privacy Policy describes the processing of personal information connected with website visits, account registration where available, identity verification, payment reviews, support enquiries and responsible gambling controls. It applies to users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and other locations where 6tdms may be accessed.

“Personal information” means information that identifies an individual or can reasonably be associated with an identifiable person. “Processing” includes collecting, recording, organising, storing, reviewing, using, transferring, restricting and deleting information. This Privacy Policy should be read together with the 6tdms Terms & Conditions.

Data protection requirements can vary by location. Where applicable, 6tdms considers relevant principles under Malaysian privacy law, including the Personal Data Protection Act 2010, as well as obligations arising from the jurisdiction of the relevant service operator.

Information 6tdms may collect

The information collected by 6tdms depends on how a person uses the website. Visitors who only read public content may provide less information than registered users who access verification, payment or support features.

Categories of information may include:

• identity details, including name, date of birth, nationality and document information;
• contact details, including email address, residential address and phone number;
• account details, preferences, security settings and communication records;
• verification documents such as MyKad, driving licence, passport, proof of address or selfie images;
• transaction details, including MYR amounts, payment status and limited payment-method information;
• technical data such as IP address, browser type, device details, operating system and access time;
• gaming activity, including selected games, sports markets, deposits, withdrawals and account limits; and
• responsible gambling records, including cooling-off or self-exclusion requests.

6tdms does not require a user to send a password, complete bank-card number or one-time code through ordinary support messages. Users should never provide such information in response to an unsolicited request.

How information is collected

6tdms may collect information directly when a user creates or updates an account, completes KYC verification, contacts support, sets an account limit or submits a payment request. Information may also be collected automatically when a device accesses 6tdms, including through essential cookies, server logs and similar security technologies.

Subject to appropriate controls, 6tdms may receive information from identity-verification providers, payment processors, fraud-prevention services, game or sports-data providers and other parties involved in delivering an available service. These sources may confirm whether submitted details match existing records or whether a transaction requires further review.

Information from another source is not automatically treated as correct. 6tdms may ask a user to clarify or update information where records appear incomplete, inconsistent or outdated.

Purposes of data processing

6tdms processes personal information where necessary to provide requested functions, manage security, comply with applicable obligations, protect legitimate operational interests or act on valid consent where consent is required.

Information may be processed to:

• create, maintain and secure a 6tdms account;
• confirm identity and enforce the 21+ age requirement;
• detect fraud, duplicate accounts, payment misuse and prohibited conduct;
• process or review deposits and withdrawals where services are available;
• respond to support, privacy and account-management enquiries;
• operate games, sports information and related account records;
• apply deposit limits, cooling-off periods and self-exclusion controls;
• maintain website performance and investigate technical faults;
• resolve disputes and enforce the 6tdms Terms & Conditions; and
• meet record-keeping or reporting duties under applicable law.

Where 6tdms relies on consent, the user may withdraw that consent for future processing. Withdrawal does not make earlier lawful processing invalid and may not affect processing required for security, legal compliance or dispute management.

Identity verification and sensitive documents

6tdms may request identity documents to confirm a user’s age, identity, address and payment ownership. Typical documents may include a valid MyKad, Malaysian driving licence or passport, a utility bill or bank statement issued within the previous three months, and a selfie used to compare the applicant with the identity document.

Verification information is used for anti-fraud checks, age enforcement, account protection and compliance purposes. Access may be restricted while 6tdms reviews unclear, expired or inconsistent documents. Additional evidence may be requested where there is a reasonable concern about identity or account ownership.

Payments and financial information

Payment information may include transaction values, reference numbers, payment status, account-holder name and the method selected by the user. Familiar Malaysian methods may include FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank or Hong Leong, subject to actual availability.

6tdms generally does not need to store complete banking credentials to provide ordinary transaction support. Payment providers may process additional financial information under their own procedures. 6tdms may receive confirmation that a payment succeeded, failed, was reversed or requires further review.

Transaction information may be compared with account identity and activity to prevent fraud, confirm payment ownership and resolve disputes. A payment review may continue after an account is restricted or closed where retention is reasonably required.

Cookies and device information

6tdms may use essential cookies or similar browser storage to maintain sessions, remember security choices, prevent repeated authentication failures and protect the website. Technical logs can help 6tdms identify malicious traffic, unusual account access and performance issues.

Optional analytics or preference technologies, if used, should operate in accordance with applicable consent requirements. Users can control cookies through browser settings, but blocking essential storage may prevent login, preference or security features from working correctly.

Device and activity information is not used to guarantee a game outcome or alter published sports results. It may, however, support fraud detection, service improvement and responsible gambling monitoring where such processing is appropriate.

Sharing personal information

6tdms does not sell personal information as an ordinary business activity. Information may be disclosed only where necessary for a defined purpose, subject to contractual, technical or legal safeguards appropriate to the circumstances.

Possible recipients may include:

• hosting, security and technical service providers supporting 6tdms;
• identity-verification and fraud-prevention providers;
• payment processors and financial institutions handling a transaction;
• professional advisers assisting with legal, audit or dispute matters;
• an acquiring or reorganised business where ownership changes lawfully; and
• courts, regulators or law-enforcement bodies where disclosure is legally required.

Service providers should receive only information reasonably needed for their assigned task. They are expected to protect the information and avoid using it for unrelated purposes. 6tdms does not claim that any Malaysian bank or eWallet endorses the platform.

International data transfers

Online services may use infrastructure, verification providers or support operations located outside Malaysia. As a result, personal information handled by 6tdms may be transferred to or accessed from another country whose privacy laws differ from Malaysian requirements.

Where an international transfer occurs, 6tdms seeks to apply reasonable safeguards based on the nature of the data, destination and service provider. Safeguards may include contractual restrictions, access controls, encryption and vendor-security reviews.

International processing does not remove the responsibilities described in this Privacy Policy. Users may contact 6tdms for general information about relevant categories of recipient or transfer safeguards, subject to confidentiality and security limitations.

Data retention

6tdms retains personal information only for as long as reasonably needed for the purpose for which it was collected, subject to applicable legal, security, accounting and dispute-resolution requirements. Retention periods may differ between account records, KYC documents, support conversations, payment history and website logs.

Factors considered by 6tdms include the sensitivity of the information, risk of harm from misuse, account status, potential disputes, fraud-prevention needs and mandatory record-keeping duties. A request to close an account does not always permit immediate deletion of every record.

When information is no longer required, 6tdms may securely delete, anonymise or isolate it. Anonymised information that can no longer identify a person may be retained for security, statistical or service-planning purposes.

Data security

6tdms uses reasonable administrative, technical and organisational measures designed to protect personal information. Depending on the system and risk, measures may include HTTPS encryption, controlled staff access, authentication controls, activity logging, backups, monitoring and incident-response procedures.

No internet transmission or storage system can be guaranteed completely secure. Users can reduce risk by using a unique password, protecting their device, signing out on shared computers and refusing requests for passwords or one-time codes.

A suspected account compromise should be reported to 6tdms promptly. Where a personal-data incident creates a notification duty under applicable law, 6tdms will take reasonable steps to investigate, reduce harm and provide required notices.

User rights and privacy requests

Subject to applicable law, Malaysian users may have rights concerning personal information held by 6tdms. A right may be limited where disclosure would affect another person, expose security controls, conflict with a legal duty or interfere with a legitimate investigation.

6tdms may need to verify the requester’s identity before acting on a privacy request. This prevents another person from obtaining, changing or deleting information without authority.

Responsible gambling and special restrictions

6tdms may retain information about deposit limits, cooling-off periods, risk interactions and self-exclusion requests. This information supports player protection and helps prevent restricted users from bypassing a control by opening another account.

A self-exclusion record may remain active after other account information is deleted or restricted where retention is necessary to honour the user’s request. 6tdms treats this information carefully and limits access to personnel or providers who require it for responsible gambling operations.

Casino-style gambling content is for adults aged 21 and above only. Age-verification records may be processed to prevent underage access and demonstrate that appropriate checks were performed.

Children and underage users

6tdms does not knowingly provide casino-style gambling services to anyone below the age of 21. A person below that age must not register, submit identity information or attempt to use restricted account features.

If 6tdms reasonably believes that information belongs to an underage person, access may be suspended while the matter is reviewed. Appropriate steps may include deleting information, preserving a limited prevention record or taking another action required by law.

A parent or guardian who believes that an underage person has provided information to 6tdms may contact support. Sufficient details should be supplied to identify the relevant record without sending unnecessary sensitive documents in an initial message.

Changes to this Privacy Policy

6tdms may update this Privacy Policy to reflect changes in technology, security practices, legal obligations or available services. The effective date at the top of this page identifies the current version.

Material changes may be communicated through a website or account notice where appropriate. Users should review the 6tdms Privacy Policy periodically, particularly before providing new identity or payment-related information.

Continued use of 6tdms after an update does not replace any consent that applicable law specifically requires. Where fresh consent is necessary, a separate choice may be presented.

Contact Us

Questions about this Privacy Policy or requests concerning personal information may be directed to 6tdms support. Explain the request clearly and include only the details needed to identify the relevant account or issue.

The email address is displayed as plain text. Do not include your password, one-time code, complete banking credentials or unnecessary identity documents in an initial privacy enquiry. 6tdms may request secure identity verification before disclosing account information.